GVI Service Centre is at 575 Great South Road, Penrose, Auckland. We are open Monday to Friday 7:30am to 5:00pm and Saturday by appointment. We service every make, offer WOF and COF inspections, free courtesy cars and local pickup, and quote before any work starts. Call 09 579 6083 to book.
Booking and opening hours
Where are you and what are your hours?
GVI Service Centre is at 575 Great South Road, Penrose, Auckland 1061. We are open Monday to Friday 7:30am to 5:00pm and Saturday by appointment, and closed on Sunday.
How do I book?
Book online using the form on any page of this site, call 09 579 6083, or text 021 184 7876. We reply within the hour on a weekday.
Can I drop my car off early or after hours?
Yes. Early drop-off from 7:30am and after-hours key drop are both available. Collection after 5pm can be arranged when you book.
Do you open on Saturdays?
Saturday is by appointment. Call or text to ask whether we can fit you in.
Do you give quotes before starting work?
Yes. We tell you what the vehicle needs and what it costs before any work starts, and nothing goes ahead without your approval.
WOF and COF
Can I get a WOF while I wait?
Yes. Most weekday WOFs can be done while you wait in our lounge, which has coffee and wifi. Book a time so we have a hoist ready. See WOF and COF inspections.
What if my vehicle fails its WOF?
We tell you what failed, quote the repair and can usually fix it here, often the same day. Return to us within 28 days of the inspection and there is no re-inspection fee. Until it is repaired, the vehicle can only be driven to get it fixed or re-inspected, and only if it is safe.
Are WOF rules changing?
Yes. NZTA has confirmed changes starting on 1 November 2026, including longer WOF intervals for many newer vehicles. Your current WOF expiry date stays the same. Read our guide to the changes.
Servicing and repairs
Which makes and models do you service?
Every make. We service petrol, diesel, hybrid and electric vehicles, including ex-Japan imports and light commercial vehicles such as utes and vans.
How often should I service my car?
Follow your manufacturer's schedule, usually by months and kilometres, whichever comes first. Many suggest roughly once a year for everyday driving. See how often to service your car.
Will servicing with you affect my warranty?
Generally, servicing at an independent workshop does not void a manufacturer's warranty provided the work is done properly, to the schedule, with suitable parts and fluids, and you keep the records. Warranty terms vary, so check yours. See our guide.
Do you use genuine parts?
You choose. We can fit genuine or quality aftermarket parts, and we quote both where it makes sense.
Can you check a car before I buy it?
Yes. Our pre-purchase inspections include a thorough road test, the mechanical and safety condition, a fault scan and, on an EV, an AVILOO battery test, with a detailed report.
Do you look after company vehicles?
Yes. See fleet servicing for cars, utes and vans.
Electric and hybrid vehicles
Do you work on electric vehicles?
Yes. We have worked on electric vehicles for over ten years and service Nissan Leaf, Tesla and other EVs and hybrids. See EV and hybrid servicing.
Can you check my EV's battery health?
Yes. Our AVILOO battery test tests and reports on the battery of all makes and models of EV, and we explain what the result means. See EV battery health explained.
Can you replace an EV battery or individual cells?
Yes. We do EV battery replacements, upgrades and individual cell replacement, and we also work on EV drivetrain, charging and powertrain components. See EV and hybrid servicing.
Do electric cars need servicing?
Yes, but differently. There is no engine oil, but brake fluid, coolant, cabin filters, tyres, suspension, brakes and the 12V battery all need attention. See our guide.
Courtesy cars, pickup and payment
Do you offer courtesy cars?
Yes. Free courtesy cars are available with your booking, subject to availability, so ask when you book.
Do you offer free pickup and drop-off?
Yes, free local pickup and drop-off. Ask for it when you book and we will confirm the details. See our service areas.
Can I spread the cost of repairs?
Yes. No-deposit repair finance is available through Smartcover Finance. See repair finance for details.
Is there somewhere to wait?
Yes. Our air-conditioned customer lounge has coffee, wifi and space to work, and Penrose train station is a two-minute walk.