Customer Reviews | GVI Service Centre Penrose, Auckland
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MTA Assured · AA Approved Repairer · 4.8★ from 400+ Google reviews Mon–Fri 7:30am–5pm Text 021 184 7876 09 579 6083
Two GVI Service Centre staff members at service reception in Penrose
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Customer reviews

What Auckland drivers say about us

Rated 4.8 stars from more than 400 reviews on Google. Here are some of them, in our customers' own words.

Google 5-star reviews
4.8Google rating
400+Google reviews
MTAAssured member
AAApproved Repairer
I do not often leave google reviews but wanted to go out of my way to acknowledge great service from GVI. I have two cars that I purchased from GVI some years ago. I’ve always serviced the cars at GVI. Their level of service throughout has been awesome. Thank you GVI.
Myles Perry
The GVI team have been servicing my Nissan for over 10 years and they're a total pleasure to deal with. They keep me informed the whole time so there's never a nasty surprise with the bill. Brilliant service, great advice, plus a courtesy car! Highly recommend.
Deborah Delaney
Second time I’ve had my car here for a full service and WOF. I must say I think they have become more efficient - Well done team. I waited on site in their lounge area. I was there for just over an hour. Friendly team of staff who are transparent with the cost of any additional repairs. They have also advised me what to expect at my service next year.
Jenny Leung
Got a realistic quote quickly and no problem getting booked in for work. No problem getting a courtesy car. The price was same as quote. Great.
Jouni Torvelainen
Excellent service - the team really makes sure any issues are properly investigated and fixed. Great communication with Luan and the rest of the team. Keep it up guys!
Eric
Refreshingly friendly and human (for a service dept). Nothing was a problem and the work carried out without delay or problem. Would i go back? In a heartbeat.
Chris Gavin-Egan
Smooth and effortless experience. Very polite staff. Full marks for their customer service. Excellent workmanship, fixed my car's lock perfectly. Great policy of providing a free convenience vehicle too!
Shivam Khilnani
Each time I have dealt with the team at GVI Service Centre - they have been friendly and helpful, often going beyond what is required to ensure I got what I needed. Thank you for your exceptional service.
Aroha Dykes
The staff are always professional, friendly, and responsive. I am impressed with how well they listen, follow up, and follow through.
Wendy Reid
Great service with timely follow up - the service team were professional and very responsive and it was good value.
Greg Morton
Great communication, comfortable place to wait, no hassles at all.
John Williams
Awesome service, car running smoothly, content and feel safe. Staff there are awesome ,welcoming plus overall service and experience
R P
What the reviews keep saying

The same few things, again and again

Clear communicationCustomers mention being kept informed and never being surprised by the bill.
Courtesy carsA free courtesy car turns up in review after review.
Friendly, professional staffDescribed as helpful, responsive and easy to deal with.
Quick, good-value workWork done on time, at the price quoted.

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